1. Acceptance of Terms

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By accessing or using the Website, you confirm that you are at least 18 years old (or have the consent of a parent or guardian if under 18) and agree to these Terms. We may update these Terms from time to time, and changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes constitutes your acceptance of the revised Terms.

 

2. Use of the Website

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2.1 Permitted Use

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You may use the Website to:

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• Browse information about Buffalo Bond Private Game Reserve, its services, accommodations, and activities.

• Make bookings or inquiries for safaris, lodging, or other services.

• Subscribe to newsletters or marketing communications (with your consent).

• Contact us for support or inquiries.

 

2.2 Prohibited Use

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You agree not to:

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• Use the Website for any unlawful, fraudulent, or harmful purpose.

• Copy, modify, distribute, or reproduce content from the Website without our prior written consent.

• Attempt to gain unauthorized access to the Website, its servers, or any connected systems.

• Use automated tools (e.g., bots, scrapers) to extract data or interfere with Website functionality.

• Post or transmit viruses, malware, or any harmful code.

• Engage in conduct that disrupts, overloads, or impairs the Website or its services.

• Infringe on the intellectual property, privacy, or other rights of others.

• Use the Website to send unsolicited communications (e.g., spam).

 

 

3. Bookings and Services

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3.1 Booking Process

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• Bookings for accommodations, safaris, or other services can be made via the Website, email, or phone.

• All bookings are subject to availability and our confirmation.

• You must provide accurate and complete information when making a booking.

• Payments are processed securely through third-party payment gateways. You agree to provide valid payment details and authorize charges for your booking.

• Booking terms, including cancellation and refund policies, will be provided at the time of booking and are subject to the CPA where applicable.

 

3.2 Pricing and Fees

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• All prices displayed on the Website are in South African Rand (ZAR) unless otherwise stated and include applicable taxes (e.g., VAT) unless specified.

• Prices are subject to change without notice, but confirmed bookings will not be affected.

• Additional fees (e.g., for special requests or activities) will be communicated during the booking process.

 

3.3 Cancellations and Refunds

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• Cancellation and refund policies vary by service and will be outlined in your booking confirmation.

• Refunds, where applicable, comply with the CPA and will be processed within a reasonable timeframe.

• We are not responsible for costs incurred due to cancellations beyond our control (e.g., force majeure events).

 

4. Intellectual Property

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• All content on the Website, including text, images, logos, designs, and multimedia, is owned by or licensed to Buffalo Bond Private Game Reserve and is protected by South African and international copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent, except for personal, non-commercial use (e.g., printing booking confirmations).

• The “Buffalo Bond Private Game Reserve” name and logo are trademarks owned by us and may not be used without permission.

 

5. Privacy and Data Protection

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Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). Please review the Privacy Policy [link to Privacy Policy] for details.

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6. Third-Party Links and Services

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• The Website may contain links to third-party websites or services (e.g., payment processors, social media, or partner sites). We are not responsible for the content, accuracy, or practices of these third parties.

• Your interactions with third-party websites are governed by their respective terms and policies. We encourage you to review them before engaging.

 

7. Disclaimers and Limitation of Liability

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7.1 Disclaimers

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• The Website and its content are provided “as is” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose, except as provided under the CPA.

• We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or harmful code.

• Information on the Website (e.g., about availability or pricing) is subject to change without notice.

 

7.2 Limitation of Liability

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• To the fullest extent permitted by South African law, including the CPA, we are not liable for any indirect, consequential, or incidental damages arising from your use of the Website or services, including but not limited to loss of data, profits, or opportunities.

• Our liability for direct damages is limited to the amount paid by you for the specific service or booking giving rise to the claim, except where the CPA provides otherwise.

• We are not liable for events beyond our reasonable control, including natural disasters, strikes, or technical failures.

 

8. Indemnity

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You agree to indemnify and hold Buffalo Bond Private Game Reserve, its affiliates, employees, and agents harmless from any claims, losses, or damages (including legal fees) arising from your breach of these Terms, misuse of the Website, or violation of any third-party rights.

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9. Governing Law and Dispute Resolution

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• These Terms are governed by the laws of South Africa.

• Any disputes arising from these Terms or your use of the Website will be resolved through negotiation or, if necessary, referred to mediation or arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

• You may also refer complaints to the National Consumer Commission as provided under the CPA.

 

10. Termination of Access

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We reserve the right to suspend or terminate your access to the Website, without notice, if you breach these Terms or engage in conduct that we deem harmful to our operations, users, or third parties.

 

11. Electronic Communications

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By using the Website, you consent to receive electronic communications from us, including emails or notices, in accordance with ECTA. You may opt out of marketing communications at any time by following the unsubscribe instructions provided.

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12. General Provisions

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• Entire Agreement: These Terms, together with the Privacy Policy and any booking terms, constitute the entire agreement between you and us regarding the Website.

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

• Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

• Assignment: We may assign our rights and obligations under these Terms to a third party (e.g., in a business transfer). You may not assign your rights without our consent.

 

13. Contact Information

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For questions, complaints, or support regarding these Terms or the Website, please make contact through our Contact Us details.

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By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. Thank you for choosing Buffalo Bond Private Game Reserve.